Our players' information is fully protected by our international system. Additionally, we ensure that our banking partners, money transfer agents, credit card institutions, and affiliates safeguard players' data for their transactions. All deposited funds are held in trading accounts and will not be transferred to others.

The minimum age requirement to join Gem.Bet Casino is 18 years old and above.

For security reasons, players are required to register accounts with names that match their bank account names. Therefore, all deposit and withdrawal transactions must be submitted with accurate names.

Please log in to the GemBet website and click on "Forgot Password". Enter the correct and complete information: your username and the email you registered with. Then click 'OK'. Our system will send a temporary password to your email for login. Once logged in successfully, you can change your password and use the new password for your next login.